FREQUENTLY ASKED QUESTIONS

How do I prepare for an Animal Communication session?


Write down questions you would like to ask your animal. For a 30-minute reading, there is usually time for 1-2 questions. For a 45-minute reading, you will probably have time to ask 4-5 questions, depending on the complexity of the questions. Find a quiet and comfortable place where you won't be interrupted. Since lots of informaiton is shared during a reading, it is a good idea to have a notebook and a pen with you. Take a few deep breaths and put yourself in a relaxed and opened state. And voilà!




Does the animal have to be present?


No. Also, it is better if Isabel knows as little as possible about the animal before the reading.




How are the readings done?


Readings are done over the phone (Canada only), or via Zoom (audio only).




My dog has crossed over... can you still communicate with him?


Yes. We are all beings made of energy. Energy doesn't abide by the rules of time and space.




How do I schedule a session?


First, select the reading of your choice. Use the Paypal button to pay for your session. After your payment, you'll be redirected to a confirmation page. Fill out the form, and press the "submit" button. You'll receive a confirmation that the form has been successfully submitted. If you run into any problems, simply send us an email at info@isabeltremblay.com. Once we've received the form, we'll communicate with you within 48 hours to schedule your session.




How do I pay for a session?


Under the "Animal Communication" and "Intuitive Consulting" tabs, there is a list of services with a description. Each service is fully customizable, and can be adapted to your specific needs. Once you have made your choice, simply click the Paypal button, and you will be directed to their website where you can select your method of payment and finish the transaction. Please note that all services must be paid before scheduling the session.




What is your cancellation or reschedule policy?


To reschedule your appointment, send your request to info@isabeltremblay.com at least 48 hours prior to your scheduled session. Change requested less than 48 hours prior to the scheduled session will be dealt with on a case-by-case basis, and may be considered as a missed appointment. A session cannot be rescheduled more than 3 times. To cancel your session, send your request to info@isabeltremblay.com a minimum of 48 hours prior to your session. You will then be refunded the cost of the session minus 25%. If you cancel less than 48 hours prior to your session, no refund will be granted. There is no refunds for missed appointments. No exceptions. Missed appointments cannot be resheduled. No exceptions.




Legal


Changes to this website can be made at all time. All services are for entertainment purposes only. Clients must be 21 years old or older to book and/or receive a session. Information shared during a reading is not a replacement for professional advice or services of any kind. All information shared during a session is subject to the clients' interpretation. Whatever actions the client takes following a session is the sole responsibility of the client.




How do I prepare for a Personal Intuitive Session?


Write down questions you may have or the topic you would like to discuss with Isabel. For a 30-minute session, there is usually enough time to discuss one major question. If the topic is complex, consider booking a 60-minute session as it usually takes more time to address the different aspects of the question. Make sure you are in a quiet environment during your call, and in an open state of mind.





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